Text messages
Maritime Burials, LLC sends text messages about bookings and orders to customers and captains who ask for them. This page explains what we send, how you sign up, and how to stop.
What we send
Texts are transactional updates only. We never send marketing or promotional texts.
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Families: when your captain sends an offer, when your booking is confirmed and paid, a reminder the day before your service, changes to your booking, new messages about your booking, and replies from our support team.
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Memorial store customers: order confirmations and shipping updates.
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Captains and charter operators: new booking requests, confirmed bookings, changes and cancellations, and payout notices.
How you sign up
Texts are always optional. You choose them by entering your mobile number and ticking a checkbox that is never ticked for you. Booking a charter or buying from our store never requires signing up for texts. Next to the checkbox you see this exact wording, with links to our Terms and Privacy Policy:
"Text me booking and order updates from Maritime Burials. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. See our Terms and Privacy Policy."
The same checkbox appears in each of these places, on maritimeburials.com and in the Maritime Burials iOS and Android apps:
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The "Request a quote" form on every boat page. This form is public and needs no account. Example: a charter in downtown Tampa, FL.
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Before paying for a booking, when a family opens their captain's offer (after signing in).
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Store checkout, before paying for an order (after signing in).
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Account, then Settings, then Text messages (after signing in).
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Captain sign-up, when a captain creates their business account.
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The captain's Business profile (after signing in).
For every sign-up we keep the mobile number, the date and time, the page and platform where it happened, and the exact wording shown.
The "Request a quote" form on a boat page
Store checkout
Account, Settings, Text messages
Captain business profile
Before paying for a booking and at captain sign-up, the same checkbox and wording appear directly above the button that continues.
Message frequency and cost
Message frequency varies with your bookings and orders. Msg & data rates may apply.
Help and stopping texts
Reply HELP for help, or contact us at support@maritimeburials.com or (619) 365-5246. Reply STOP at any time to stop texts; you will get one text confirming you are unsubscribed. You can also turn texts off in Account, then Settings, then Text messages. Reply START to sign up again.
Carriers are not liable for delayed or undelivered messages.
Your privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third party. Your number is used only to send the texts you asked for, through our text message provider. See our Privacy Policy and Terms of service.
Contact
Maritime Burials, LLC, 5723 Desert View Dr, La Jolla, CA 92037. support@maritimeburials.com, (619) 365-5246.